The Book
It is not a theoretical book. It is all about how to do it in real life. Regardless if you are a beginner or if you are already experienced in the business, there are ideas and inspiration to pick up.
The reader gets a lot of practical tips:
How to analyze, plan and influence
How to work in teams, local and global
How to sell professionally and effectively
How to set pricing, negotiate and follow up
How to manage problems
How to use the right attitude
How to increase the probability to win in every step
Everything is explained in a down to earth language, with a lot of examples and a twinkle in the eye. Whether you take the book from scratch and do everything in it, or use your current work methods and add or change what can be improved, it will help you in increasing the probability to win!
236 pages
Click on the link to see the complete table of contents:
Contents How to Win in Key Account Management.pdf (57044)
And here is the complete chapter about Influence:
Chapter Influence.pdf (461,4 kB)